Capacity and competency play a crucial role in any business, particularly in the food industry. The number of staff members and their ability to handle large crowds are vital factors when it comes to managing mega events.
Deccan Spice, an Indian restaurant, was tasked with providing food for the guests at the TANA event in Philadelphia.
It goes without saying that the service provider must have been thrilled to secure such a substantial contract to cater to over tens of thousands of people every day, especially during Day 2 and 3 of the event. However, according to the majority opinion, their capabilities were not properly assessed.
One of the biggest challenges is ensuring that the food is prepared in the right quantities without compromising on quality. Additionally, many people criticized the menu set for the VIPs, considering it to be mediocre.
Nevertheless, the minimum expectation was to at least serve the declared menu in the required quantity, which was not accomplished.
While these limitations exist, there are several allegations as well. An insider shared, "I am saying about TANA but explaining what happens in general. The food aspect provides an opportunity for profit through collusion between the caterer and the clients.
Keeping the estimated number of visitors in mind, client representative may order food for fewer people than the actual count, allowing them to skim some money by presenting an invoice for bigger numbers. On the other hand, the caterer may plan to maximize profits by reducing the quantity of food.
Especially with larger orders, it becomes difficult to cross-check if the caterer provided sufficient food unless there is a severe shortage."
Although the insider didn't specifically accuse the TANA team, he explained how discrepancies can occur in big events like these.
Regardless of the specifics, the TANA food issue has become a topic of discussion in both Telugu states and among the American Telugu Community, bringing considerable disgrace to the organizers.